Customer Success Toolkit

Text Send App

Guests cannot use the platform unless they know it exists.

Set up lead magnets on marketing materials around the property to attract guests to your hotel’s amenities and offerings. By conveying simple, enticing messages on physical flyers, guests will become intrigued and more likely to take advantage of the features we all want them to use. Not only will these entice guests to get and use the platform, but also for your property to market whichever features and services you deem best.

Marketing Example

Our recommended signage:

  1. “Are you hungry?”
    • Earn incremental revenue by offering room service menu
    • Placement: Room or Lobby
  2. “Sleep in. Check out late.”
    • Earn incremental revenue by offering minimal charges to check out later
    • Placement: Room or Lobby
  3. “Looking for a perfect day out?”
    • Supply guests with activities to do during their stay by offering concierge recommendations
    • Placement: Elevator

Quick Start

  • Go to your Staff Portal Dashboard to view your hotel's unique Text Code and SMS number.